International Open University
The International Open University (‘IOU’) – The Gambia, formerly known as Islamic Online University collects and uses your personal data in order to provide its services to you. The IOU’s legal title is International Open University registered in The Gambia
When you initially get in touch with us through email or chat desk, we will create a record for you. We will add data to this record whenever you contact us, to respond to your queries or requests and/or to provide services to you. The IOU is the data controller and/or processor of your personal data. This means that the IOU decides how to use it and is responsible for looking after it in accordance with data protection legislation.
This document includes information required by the General Data Protection Regulation (EU Regulation 2016/679) and related data protection legislation.
Further information about what we do with your data is set out in the relevant privacy notice. Our main privacy notices are for Enquirers and Website Users, Students, Supporters and Alumni.
Access to your personal data within the IOU will be provided to staff who need to view it as part of their work in connection with our business operations. It will also be shared with third parties for overall University’s statistical analysis and promotional activities.
References in our policies to your ‘personal data’, means any information that is about you and from which you can be identified, and by ‘processing’ of your personal data, we mean anything that we do with that information, including collection, use, storage, disclosure, deletion or retention.
We process your data for purposes arising from your use of the website. This processing occurs because it is necessary to meet our legitimate interests in operating and improving the website, analysing its use, and ensuring its security.
We will only use your data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another related reason and that reason is compatible with the original purpose. If we need to use your data for an unrelated purpose, we will seek your consent to use it for that new purpose.
We may store data collected by the website manually or electronically. The data is stored on our secure servers or on our cloudbased systems which are located in different regions in Europe and America.
Unfortunately, transmission of information over the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data transmitted to the website and any transmission is at your own risk.
Our website contains links to and from various third party websites. If you follow a link to any of those websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for those policies. Please check the policies before you submit any personal data to those websites.
We will only retain your data for as long as we need it to fulfil our purposes, including any relating to accreditation, operational, legal, accounting, or reporting requirements.
You have the right to:
You may also have the right to:
For information about your rights or in order to exercise those rights, you may contact the IOU’s Data Protection Officer whose details appear below.
If you have concerns about the way your personal data is processed, you could write to our Data Protection Officer for assistance. Any grievances raised would tried to be resolved in an amicable manner.
Enquirers and registered website users
For information about how we use information of an enquirer or as a registered website user, please see our Enquirers and Website Users Privacy Notice.
We will collect and use information about registered students in connection with their studies, and we will keep long term academic/transcript data. For further information, please see our Students Privacy Notice.
Supporters and Alumni
The IOU maintains records on supporters of the IOU, and individuals who have been identified as possible supporters of the IOU as well as alumni (those who have completed an IOU qualification). Please see the Supporters and Alumni Privacy Notice.
For further information, please see our Cookies Policy.
Contact the Data Protection Officer
If you have any questions about our data protection policies, then please contact our Data Protection Officer:
Post: Data Protection Officer, Student Affairs Division.
This document will be updated in order to ensure that it complies with data protection legislation.